FRAGEN & ANTWORTEN
- How do I book an Apartment at DOHO?
You can book your unit directly on our Homepage www.doho-apartments.at. A step-by-step description can be found here: „Infos & Service“.
- For which duration can I book an apartment?
DOHO Apartments can be booked for a period of 3 to 12 months. There is a price reduction for bookings longer than 7 months. Should you be interested in renting one of our apartments for shorter than 3 months or longer than 12 months, please send us an email and we will try finding a solution for your request.
- How does fully furnished differ from fully equipped?
Your fully furnished Apartment is fully furnished with kitchen, double bed, couch, shelves etc. In the basement you have your personal storage room to store your mountain bike, suitcases etc.
The fully equipped Apartment offers further add-ons in addition to the furniture. It is equipped with a Living-Starter Pack, so that you don’t have to go out and buy everything. Your fully equipped Apartment is equipped with everything you need, such as dishes, pans, cutlery, towels, coffee machine etc.
A detailed list of what the fully equipped Apartment entails, can be found here: „Infos & Service“
- How high are my total expenses?
Your total costs amount to the all-in rent.
In addition, there are the following one-off payments:
€60,00 administration fee (paid before sending the booking request)
€90,00 final cleaning fee (deducted from the deposit)
The rent is calculated from the first day of the month to the last day of the month. If you move in during an ongoing month, you’ll pay the aliquot rent.
- What is the administration fee?
The administration fee is charged for the administrative work generated by your application. Our online booking system allows you to see exactly which units are still available. Therefore, the only two events where you pay the administration fee without getting a room at DOHO is if a) you do not meet the booking prerequisites (proof of income etc.) or b) you do not pay the deposit or rent as demanded/on time.
- What is the final cleaning fee?
The final cleaning fee covers our costs from cleaning your apartment after moving out. This allows us to offer a clean apartment to the next tenant, just as we offered it to you.
- What is the deposit used for?
The deposit of 2 monthly rental payments provides security in case of outstanding accommodation payments and for the costs of repairing any damage to units.
- When and how will I get my deposit back?
As soon as your contract ends, we will refund the deposit including interest within 1 month (deducting any accrued costs for damages or outstanding rent).
- What does the all-in rent cover?
The rent covers the use of the fully furnished apartment, all the operating costs including any additional costs (electricity, water, heating, internet, garbage collection, administration, maintenance, etc.), as well as TV and WIFI charges.
- When and how do I pay the rent?
You will transfer your monthly rent to our DOHO bank account. To automate the payment process, we ask you to fill out the SEPA direct debit and send it to firstname.lastname@example.org You can download the form here. The rent must be on our account by the 5th of every month. Please note: The account for your deposit does not equal the account you have to transfer your monthly rent to. If you transfer the deposit and the rent in one sum or to the wrong account, you’ll have to pay a fee of €6.00.
- Is there a laundry room at DOHO APARTMENTS?
Yes, we have a laundry room at DOHO APARTMENTS. It is equipped with high-end laundry machines and dryers. You will be charged a small fee for using the machines. Please bring your own detergent to ensure that it is 100% your taste.
- What do I need to do after my contract ends?
Please arrange a move-out date at least 10 business days in advance, it must happen by your last day at 9.00 am local time. We will inspect your apartment for damages based on the inventory list you filled out when you moved in. You need to clear the apartment of all your belongings, including waste, and the apartment should be in a clean state when you leave. Any objects that need to be removed by us after your departure will result in a charge that will be deducted from your deposit.